Shipping Policy

Q: How long does it take to process my order?
A: Orders are processed within 2–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next working day.

Q: Will I get a tracking number for my order?
A: Yes! Once your order ships, you’ll receive an email with a tracking number and shipping details.

Q: How long does delivery take?
A:

• Domestic (Pakistan): 3–5 business days

• International: 7–15 business days, depending on destination and customs clearance.

Q: Do you offer free shipping?
A: Yes, we offer free shipping on orders above $50.

Q: How are shipping charges calculated?
A: For orders below $50, shipping costs are calculated at checkout based on location and package weight.

Q: What should I do if I don’t receive a tracking number?
A: Contact us at trendora458@gmail.com

Q: Are there customs or import taxes for international orders?
A: Yes, customs fees or import taxes may apply based on your country’s regulations. These are the customer’s responsibility.

Q: What happens if my package is lost or damaged?
A: Contact us immediately. If eligible, we’ll arrange a replacement or refund.

Q: What if I entered the wrong shipping address?
A: Trendora is not responsible for packages delivered to an incorrect address provided by the customer. Please double-check before ordering.

Q: Can I cancel or modify my order?
A: Yes, orders can be canceled or modified within 24 hours of purchase by contacting us directly.

Q: Do you ship internationally?
A: Yes, Trendora offers worldwide shipping to most countries.

Q: How do I track my international order?
A: After shipment, you’ll receive a tracking link via email to monitor your package online.

Q: Do you deliver to remote areas?
A: Yes, but delivery times may be slightly longer for remote or rural locations.

Q: How can I contact Trendora for shipping inquiries?
A: You can reach us via:
📧 Email: trendora458@gmail.com

Q: Can I combine multiple orders for shipping?
A: Currently, each order is processed and shipped separately. Combining orders is not available at checkout.